In case you’ve ever wondered what kind of company Norwex is, or why I am inspired continually to work as one of its Senior Vice President Sales Leaders, you just need to take a look at our leadership — in this case the person at the very top, Norwex founder and Chief Global Sales Officer Debbie Bolton.
Debbie is one of the most compassionate and generous people I have ever met. Other companies talk about numbers a lot, but Debbie talks about people and about how what we do helps others. She says that what we do in business should always be about our genuine care for others. Having a person of character, like Debbie, lead us is hugely inspiring to me as I represent Norwex every day.
Norwex is a company that cares about people and communities. For many of us Norwex’s mission to make our planet and homes healthier and safer is what initially inspired us to become involved. Realizing how much Norwex’s culture is about giving and mutual support is what has kept us here. I feel grateful knowing that Debbie exemplifies this mission and culture.
Recently, Debbie was at an airport and was observed by a stranger who posted the following on the social media site “Love What Matters.” The story below very quickly went viral as a heartwarming example of human kindness:
“This woman needs to be commended. A gentleman was checking in for his flight when the agent asked how old his daughter was. He said she had recently turned 2. The agent then asked if she had a ticket. The man was confused because he was under the impression his daughter could ride for free. (When he booked the ticket, she was 1 but her birthday was in January.) He was hit with emotion. He mentioned he couldn’t afford to rebook this flight or get her the ticket with such short notice. He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing. She walked over to him and asked what was wrong. After they talked for a bit, they walked up to the counter together.
She pointed back at his daughter and said,
‘I wanna buy her ticket.’
The agent said ‘You know how much this ticket costs right?’
The woman responded ‘$700 something?’
‘$749’ the agent said.
The woman said ‘that’s fine’ and pulled out her credit card.
I was right there and I just said to her, ‘God Bless You!’ and they printed out the ticket. The agent kept talking about her goosebumps while the man hugged the woman and asked for her name to repay her. The woman just kept saying, ‘Don’t worry about it.’ She knew she wanted to help that man and his daughter no matter what the cost. Please share this story because people like this need to be recognized.”
When I read this story, I could totally hear Debbie asking, “What do you need?” and then making it happen for a family because that is how she operates. She is kind — but also very take-charge in a situation where she can help.
Debbie is also very humble and would NEVER have wanted this to go public. But it has, and I am delighted to be able to share this one example of how so many of us at Norwex are committed to making a difference — whether it is by how we support our families, encourage our fellow team members, contribute to our communities or work to make the world a better place.
If you would like to learn more about Norwex and how to become part of this great company, I would love to talk to you! Contact Pam.
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